“Payment methods for adventure programs”

Sociedad Turismo HAE Limitada

By default, all payments of "booking fees" - and any " additional services " - when making a reservation through our website are made through the wetravel.com platform. This platform allows us to easily and securely process prepayments for programs by credit card, and in particular to facilitate refunds and changes to reservations and their prices, allowing us to quickly and efficiently refund the total amount paid in the event of an event. However, there is a service fee, which varies depending on the means of payment and currency, and will be informed at the time of payment.

For the payment of the difference can be made automatically by credit card through wetravel.com, however we also accept cash payments (CLP, USD, EUR), online bank transfer in Chilean Pesos, Euros or US Dollars (request transfer details by email) and payment links with card providers for residents in Chile (webpay.cl; klap.cl), just let us know by email once the reservation is confirmed and we will send you the details!

 

Important: the total cost of the program must be paid in full before its start date!

  • Exchange rate: if the payment is made by cards, the amount to be paid must be entered in Chilean pesos and the change to be used will be defined by the suppliers of said cards. For payments in cash and/or through online bank transfers, the prices of the programs in EUR or USD are based on the exchange rate observed at the time of payment minus twenty-five Chilean pesos. As an example: if the observed change is 1 USD – 800 CLP, the change to be used will be 1 USD –>> 775 CLP.

The exchange rate to be used can be consulted at the following links:

  • Payment in cash can be made until the same day of the start of the program direct to the guides in CLP, USD, and/or EUR.

  • Payments by electronic transfer must be made before the start of the program. By selecting this option when making the reservation on the website, the bank details will be sent with the reservation email. The exchange rate must be calculated at the time of payment as indicated in the "Exchange Rate" section of this document.

  •  If other payment gateways for bank cards are enabled on our website, they will be indicated on the page of each service. Also, for payments by credit or debit cards of residents in Chile, it is possible to request the option of using "Webpay" or "Klap", this must be done before the start of the program and exclusively remotely on our website.

Important: In any of the above mentioned options, the payment must be made ONLY in Chilean Pesos (CLP) without dots or digits, for example: to make the payment of $220.000 CLP, you must enter 220000!

For more information, questions or comments please contact us!

Huella Andina is a registered trademark of HAE Ltda. 2009 – 2025
A family business that offers a professional service in adventure trips in the south of Chile.