We prefer cash payments (CLP, USD, EUR) or online bank transfers in Chilean pesos, euros, or US dollars. We also gladly accept debit and credit card payments. All our services – for Chileans and foreigners – are affected by the value-added tax (VAT). VAT is included in the prices shown on our website and the program pages.

Important: the total cost of the program must be paid in full before its start date!

• Exchange rate, if the payment is made by cards the amount to be paid must be entered in Chilean pesos and the change to be used will be defined by the suppliers of said cards. For payments in cash and/or through online bank transfers, the prices of the programs in EUR or USD are based on the exchange rate observed at the time of payment minus twenty-five Chilean pesos. As an example: if the observed change is 1 USD – 800 CLP, the change to be used will be 1 USD –>> 775 CLP.

The exchange rate to be used can be consulted at the following links:

• • • Exchange rate for CLP/USD
    • Exchange rate for CLP/EUR

• Payment in cash can be made until the same day of the start of the program direct to the guides in CLP, USD, and/or EUR.

• Payments by electronic transfer must be made before the start of the program. By selecting this option when making the reservation on the website, the bank details will be sent with the reservation email. The exchange rate must be calculated at the time of payment as indicated in the "Exchange Rate" section of this document.

• Payments by credit or debit cards must be made before the start of the program. Credit or debit card payments are only accepted remotely on our website (we do not receive card payments in person) through the "Webpay Plus payment gateways" or "Klap" at the time of booking on our website or through the following "payment links":

• • • http://hae.cl/webpay
    • http://hae.cl/klap

Important: In any of the above-mentioned options the payment must be made ONLY in Chilean pesos (CLP) without points or digits, for example: to make a payment of $220.000 CLP, you must enter 220000!

For more information, questions or comments please contact us!