Volcanoes Journey: Osorno, Puyehue & Llaima volcanoes
Three volcanoes and six days of travel through southern Chile: a journey among native forests, Andean lakes and summits that captures the diversity of these southern Andes.
- Weather conditions. The Volcano Tour travels through Andean settings in the Los Lagos and La Araucanía regions. In both areas, southern Chile's frontal systems bring frequent precipitation and high mountain variability; altitude, wind exposure and winter snowfall favor rapid changes in temperature, cloud cover and visibility for much of the year.
- Bilingual mountain guide (ES/EN/DE) throughout the program (private program), led by guides who are members of ANGM Chile
Participation requirements
To take part you need a level of fitness in keeping with the program's demands and a willingness to follow the guide's instructions in the field. No prior technical experience is required unless the program states otherwise. If you have any health condition, tell us when booking so we can advise you; if in doubt, consult your doctor.
Safety and mountain conditions
This is a mountain activity, subject to the conditions of the environment. The guide in charge continuously assesses the weather, the terrain and the group, and decides to adjust the route, the pace or to suspend the activity when safety requires it. Coming back safely always comes before reaching the objective.
Changes due to weather conditions
The mountain decides whether the activity can take place. A reliable forecast is available a few days beforehand, so we are flexible with advance bookings: if conditions do not allow a safe departure, we look for an alternative date or refund your deposit. If we start the program by mutual agreement and conditions prevent reaching the objective, the activity is considered completed.
Equipment the participant brings
The program includes the necessary technical equipment; you bring your mountain clothing, suitable footwear and personal items (backpack, water, snack, sun protection). The exact detail is in the program checklist, and if you are missing anything we have rental gear: let us know when booking.
Suggested clothing
Dress in layers for changeable mountain weather: a thermal base layer, an insulating layer and a windproof, waterproof outer layer, plus a hat, gloves and suitable socks. Footwear must be suited to the program's terrain. The full detail is in the checklist.
The detailed gear checklist is available online, on the program page:
https://huellandina.com/en/tours/ski-touring-and-climbing/volcanoes-journey-osorno-puyehue-llaima/
Declaration of Knowledge and Acceptance of Risks, Terms and Conditions
Sociedad Turismo HAE Limitada
In accordance with Supreme Decree No. 19/2018 of the Ministry of Economy, Development and Tourism, and the guidelines issued by the National Tourism Service (SERNATUR), I hereby declare that, by contracting and/or participating in an adventure tourism program operated by Sociedad Turismo HAE Ltda., I have been previously, clearly and sufficiently informed about the nature of the activity, its operating conditions, and the inherent risks associated with it. I understand that such risks cannot be completely eliminated, even when the service provider complies with applicable safety standards, which are intended to reduce and manage said risks.
I expressly declare that I understand and accept the following:
I acknowledge that adventure tourism and mountain activities take place in natural and/or remote environments and involve inherent risks, including, but not limited to, accidents during transportation to or from the activity area; falls on level or uneven terrain; impacts; animal bites; avalanches, landslides or rockfall; as well as injuries caused by natural agents or sudden changes in weather conditions, such as sunburn, heat exhaustion, hypothermia, hyperthermia, or other effects associated with the natural environment.
I understand that it is the duty of the service provider to inform the conditions and requirements for the development of the activity, and that it is my duty as a participant to properly inform myself of such conditions, to meet the minimum requirements established, and to comply at all times with the instructions given by the company and the guide in charge of the activity, in accordance with SERNATUR regulations.
- I acknowledge that the use of trekking, mountaineering or climbing equipment requires specific training and technical supervision. I undertake to use the equipment provided by HAE Ltda. only under the supervision of the guide in charge. If I choose to use my own equipment, I fully assume the associated risks and expressly release HAE Ltda. from any liability for damages, injuries or accidents that may occur during or after its use.
I understand that any equipment provided by HAE Ltda. remains under my responsibility during the period of use. In the event of damage, loss or theft, I undertake to pay HAE Ltda. the corresponding amount in accordance with the previously informed guarantee.
I declare that I have been informed of the requirements necessary to participate in the activity (age, previous experience, technical skills, required equipment, physical and mental health conditions), as well as the limitations of the coverage of the additional insurance provided by HAE Ltda. under its current Adventure Tourism insurance policy. I declare that I meet these requirements and assume responsibility for the accuracy of the information provided.
- I acknowledge that HAE Ltda. may cancel or modify an activity before or during its execution due to technical, weather-related, safety or other reasons established in the technical program sheet or determined by the professional judgment of the guide in charge. I understand that mountain programs do not guarantee the achievement of specific objectives, such as reaching a summit, and that failure to achieve such objectives does not constitute a breach of the service.
- During the execution of the program, I accept that HAE Ltda. and the guide in charge may terminate my participation if, in their technical judgment, my physical or mental health is at risk, if I do not meet the necessary conditions to continue, or if my behavior affects the safety or well-being of the group. In such cases, no refunds or rescheduling shall apply, in accordance with the General Terms and Conditions and the applicable Cancellation Policy.
- I expressly authorize that, in the event of an accident or illness that prevents me from communicating, the necessary medical assistance be provided to me, undertaking to assume the costs arising from such assistance, including rescues, evacuations or early termination of the program.
- I authorize HAE Ltda. to record and use images, videos or other materials obtained during the development of the program for promotional, informational or commercial purposes, without any right to compensation.
- I declare that this document is contractual in nature, that I have read and fully understood its content, and that I voluntarily accept the inherent risks of the activity, the General Terms and Conditions, the specific Program published on the website, and the applicable Cancellation Policy.
What does this document cover?
Acknowledgement of the risks inherent to the mountains · use of equipment · modification or cancellation due to technical or weather conditions · coverage of the included insurance and its limitations · image authorization · emergency medical care · conditions for early termination of the activity.
When must I accept it?
The document is presented when you confirm your booking through WeTravel. Acceptance is a prerequisite to complete the registration. Participants under 18 require an additional signature from a parent or legal guardian.
The idea is to be as flexible as possible, so both before and during the trip we can adjust the itinerary. Of course we depend on the availability of the different suppliers, so any modification will depend on their confirmation. But we can adjust the trip for example: • Start at one point and end at another (such as Puerto Montt and Temuco airports). • Ascend other mountains: we may see objectives change, either before or during the trip. • Add more days (or subtract) in order to adjust to your availability. • Do other activities: fishing, kayaking, rafting, trekking, skiing, etc. It is important to keep in mind that some of these changes may result in tariff variations, which will be duly informed.
Yes, the program is designed so that guides and clients start and finish the trip together. The idea is not only to accompany them to climb the volcanoes, but also to share our experience of the different places we will visit. If for some reason that needs to change, we will let you know in a timely manner and together we will work out what best fits the trip.
The Teski and Nevados de Vilcún huts are mountain huts, with services such as electricity, shared rooms, shared bathrooms and showers, hot water, and meals. The Puyehue volcano hut is a simple hut, with no services or major infrastructure. The cabins in Anticura have two rooms, which share access to the bathroom/shower, equipped kitchen, electricity, hot water, and usually a double bed and 2 singles. Teski has Wifi, bar and restaurant. It is also possible to request private rooms with or without WC. In Anticura it is possible to connect to internet from the restaurant, the cellular signal is weak, as in Nevados de Vilcún.
Because most of our trips are small groups, it will be just you or a couple of other people, we rent the car from the guide (or our family) to develop the program: A normal car, clean, in good condition and of course with all the required permits. For bigger groups, we hire a driver with a Mercedes Benz Sprinter Van or similar.
The guided ascent to the summit of the Osorno Volcano does not require any previous mountaineering or climbing experience, but a good physical condition for an activity of more than eight hours in alpine terrain. The ascent requires the use of mountaineering and climbing techniques and equipment. It is a glacier route with a steep slope at the top, so it is necessary to use of a helmet, crampons, ice axe and glacier travel techniques. However, the characteristics of the route and the ascent with a ratio of 1 guide for up to 2 clients allows us to introduce the equipment and how to use it, to make a good supervision of the progress with the equipment and, above all, to adapt the pace of the ascent to make a climb not only safe but also enjoyable!
The program includes the technical equipment: crampons, helmet, harness, ice axe. So they basically only require their mountain boots, clothes, and accessories (glasses, backpack, gloves). Anyway you can see the checklist to verify that you have what you need and / or let us know if you need something! Some programs may also include other items (such as sleeping bags or trekking poles), so if it is indicated in the program it will be available in the program.
The trekking boots can be used with crampons, so they may be suitable for the program if • The boots are waterproof: to keep feet dry and avoid cold injuries. • They are high enough to cover the ankle: for extra support on rough terrain. • They have a stiff sole and the rubber of the whole sole is not too soft: to avoid any movement of the crampon towards the front and/or rear of the boots. Since the day will not be on flat terrain, if the rubber on the boots is soft, the crampon will move and often get out of position. However, we will always need to check them before the trip, you can send us a photo of them so we can have a general idea of your footwear and if they are needed, we can pack some spare mountain boots for you to have with us.
Yes, we have available trekking poles, mountain boots, gloves, backpacks, sunglasses for rent. So if you need something do not forget to let us know in the booking process.
The weather conditions are essential for a safe and enjoyable trip. However, an accurate and somewhat reliable weather forecast can only be had about five (5) days before the planned date for the trip, so we try to be as flexible as possible with reservations made in advance: To be able to book a date we only require the payment of the reservation fee, and once we have a reliable forecast we re-confirm the date and coordinate the payment of the difference. But if it is not possible to start the ascent because we foresee that there will be poor visibility in the glacial area (precipitation or clouds that reduce visibility to only a few meters) we will look for an alternative date or the refund of the booking fee. However, if by mutual agreement we decide to start the program (that is, to go out to pick you up or to meet at the lodge), either because the forecast looks good, acceptable, or unclear, and the conditions do not allow us to reach the summit or meet the proposed objectives, there is no refund of the payment!
YES. This is a trip we have made many times with ski mountaineering. Between July and October there are usually snow conditions to enjoy an ascent and descent in the volcanoes of southern Chile. September and October are usually the best months for this. So this same itinerary can be done or adjusted for a ski mountaineering trip through the volcanoes of Chile!
Each program closes its online bookings some days before the start date: from 2 days for the 1–2 day ascents and treks, and more days for longer programs (up to several weeks for the expeditions). This margin lets us coordinate in time the logistics external to HAE —transport, refuges, permits, muleteers and other third-party services— essential to run the program safely. If you're interested in a date closer to the cutoff, write to us and we'll assess feasibility.
Yes. Booking in advance is the best way to secure our availability for your program. Mountain conditions cannot be predicted weeks or months ahead. That's why, as the activity approaches, we continuously monitor the forecast and keep you informed in good time about how conditions are developing. If everything is favorable, we confirm the departure; if conditions are not suitable, we'll assess the available options with you — whether rescheduling the activity for another date, running an alternative program, or cancelling the booking in accordance with our policies.
